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Please be sure to put your event date in the Special Instructions box at checkout to make sure your order arrives before your event.
Order can take up to 2 weeks before shipping.
TO PLACE AN ORDER CALL TOLL-FREE AT 1.800.328.3887 OR PLACE YOUR ORDER
ON-LINE HERE.
Service Consultants are happy to assist you with your questions
regarding our products and specials. We accept Visa, MasterCard and
American Express. Prices
subject to change without notice.
LESS THAN PACK QUANTITIES:
If you need fewer, than we have packaged, of any one item, we are
happy to re-package that item for you. We do have to charge an
additional $2.50 per item to cover the additional packing costs.
SHOPPING ASSISTANCE:
If you are looking for a particular product and do not see it in
our catalog, simply call toll-free 1.800.328.3887 and ask for
Shopping Assistance. There is no additional charge. It is our
pleasure to help out!
BACKORDERS:
We try our best to fill all orders. Sometimes, although not
often, the demand for a particular product exceeds our
expectations. If this causes a delay in delivering your order, we
will notify you by one of the following: telephone, email or regular
mail.
SUBSTITUTIONS:
To serve you better, we reserve the right to substitute goods of
equal or better value, as necessary.
RETURNS:
Requests for RETURNS should be addressed to our Customer Service
Department at 1.800.328.3887. Food, Candy and wearable items are
non-refundable. Only full units may be returned for credit.
Returns must be received within 20 days from the invoice date.
Accounting cycles do not allow us to refund and merchandise received
outside of this 20 day window. Any refund will NOT include
the original shipping and handling fees. There is a 15%
restocking fee on all orders.
Warehouse Location:
Most of our
orders will ship from Minneapolis, MN, occasionally some orders will
ship from warehouses in either Illinois or Pennsylvania.
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Beistle products show on this web site are copyrighted
©
2002 by The Beistle Co. |
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