Please be sure to put your event date in the Special Instructions box at checkout to make sure your order arrives before your event.

Order can take up to 2 weeks before shipping.

TO PLACE AN ORDER CALL TOLL-FREE AT 1.800.328.3887 OR PLACE YOUR ORDER ON-LINE HERE.

Service Consultants are happy to assist you with your questions regarding our products and specials.  We accept Visa, MasterCard and American Express.  Prices subject to change without notice.

LESS THAN PACK QUANTITIES:

If you need fewer, than we have packaged, of any one item, we are happy to re-package that item for you.  We do have to charge an additional $2.50 per item to cover the additional packing costs.

SHOPPING ASSISTANCE:

If you are looking for a particular product and do not see it in our catalog, simply call toll-free 1.800.328.3887 and ask for Shopping Assistance.  There is no additional charge.  It is our pleasure to help out!

BACKORDERS:

We try our best to fill all orders.  Sometimes, although not often, the demand for a particular product exceeds our expectations.  If this causes a delay in delivering your order, we will notify you by one of the following: telephone, email or regular mail.

SUBSTITUTIONS:

To serve you better, we reserve the right to substitute goods of equal or better value, as necessary.

RETURNS:

Requests for RETURNS should be addressed to our Customer Service Department at 1.800.328.3887.  Food, Candy and wearable items are non-refundable.  Only full units may be returned for credit.  Returns must be received within 20 days from the invoice date.  Accounting cycles do not allow us to refund and merchandise received outside of this 20 day window.  Any refund will NOT include the original shipping and handling fees.  There is a 15% restocking fee on all orders.

Warehouse Location:

Most of our orders will ship from Minneapolis, MN, occasionally some orders will ship from warehouses in either Illinois or Pennsylvania.